Crown77 Platform Terms and Conditions of Use

1 Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and crown77 ("Platform", "We"). This document governs access to and use of all services, features, and content provided through the crown77 website and its associated mobile applications.

Each time you access, browse, register an account, or use any part of the crown77 platform, you automatically agree to be bound by these Terms and Conditions, our Privacy Policy, and all additional guidelines published from time to time. In the event of a conflict between these general terms and the specific terms of a promotion or game, the specific terms shall apply.

Crown77 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Continued use of the platform after any changes are published constitutes acceptance of the revised terms.

2 Eligibility & Account Registration

To register and use crown77 services, you must meet the following requirements:

• Be at least 18 years old at the time of registration.
• Be located in a region or jurisdiction that permits participation in similar online entertainment activities.
• Never having been banned or suspended from the crown77 platform previously.
• Register under your own name with accurate, truthful, and up-to-date information.
• Not registering on behalf of any other individual or entity.

Each individual is only permitted to hold one (1) account only at crown77. Multiple account registrations by the same individual — using different names, phone numbers, payment methods, or IP addresses — are strictly prohibited and may result in all associated accounts being terminated and all balances and bonuses forfeited.

Crown77 reserves the right to request identity verification documents at any time as part of the KYC (Know Your Customer) process. Failure to submit the required documents within the specified timeframe may result in the account being suspended until verification is fully completed.

3 Account Security & Responsibility

You are solely responsible for the security of your account login credentials, including your password and any two-factor authentication (2FA) codes. Crown77 will never ask for your password through any communication channel.

• Do not share your account login information with anyone, including family members.
• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) for an added layer of security.
• Log out of your account after every session, especially on shared devices.
• Contact Crown77 customer support immediately if you suspect your account has been accessed without authorization.

Crown77 is not responsible for any losses resulting from unauthorized access to your account if caused by your own negligence or failure to keep your login credentials secure.

4 Deposits & Withdrawals of Funds

All deposits and withdrawals at crown77 are processed through verified and secure payment methods. Our platform supports a wide range of local Malaysia payment methods including online banking, FPX transfers, and approved digital wallets.

Deposit:

• Minimum and maximum deposit amounts are set according to the chosen payment method.
• All deposits must be made from a legitimate source in your own name.
• Crown77 does not accept cash deposits or payments from third parties.
• Deposits are typically credited to your account within minutes after successful payment confirmation.

Withdrawal:

• Withdrawal requests will be processed upon completion of full KYC verification.
• Withdrawals can only be made to a bank account registered in your own name.
• Daily and monthly withdrawal limits vary according to the member's VIP level.
• Crown77 reserves the right to request additional verification for withdrawal requests that exceed a certain threshold.
• Standard processing time is between 1 to 3 business days, depending on the selected method and current load.

5 Bonuses, Promotions & Wagering Requirements

Crown77 offers various bonuses and promotions from time to time for new and existing members. Each bonus is subject to specific terms and conditions stated in the respective promotion. The following general conditions apply to all bonus types unless otherwise stated:

• The wagering requirement must be fully met before any winnings derived from a bonus can be withdrawn.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• Crown77 reserves the right to void bonuses and related wins if any form of abuse is detected.
• Participation in any promotion is limited to once per user, household, and IP address unless otherwise stated.
• Unused bonuses or unfulfilled wagering requirements within the validity period may expire automatically.

We discourage players from claiming bonuses solely for the purpose of system abuse. Any attempt to manipulate bonuses through one-sided betting, the use of multiple accounts, or suspicious wagering strategies will result in the account being investigated and the bonuses forfeited.

6 Game Rules & Results

All games available at crown77 use a Random Number Generator (RNG) that has been independently verified by an accredited third party. The outcome of each game is final and cannot be disputed except in cases of proven technical error.

• Crown77 reserves the right to void any spins or game rounds involved in a technical error or system malfunction.
• In the event of a connection disruption during gameplay, the outcome will be determined based on stored server data.
• Any attempt to exploit bugs or system vulnerabilities for unfair advantage is prohibited and will result in action being taken.
• The use of automated software, bots, or any third-party tools for gameplay is strictly prohibited.

7 Prohibited Conduct

Crown77 users are strictly prohibited from engaging in any of the following activities:

8 Account Closure & Suspension

Crown77 reserves the right to suspend or terminate any user's account for the following reasons, without prior notice:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or suspicious behaviour.
• Failure to submit the required KYC documents within the specified timeframe.
• Use of false information during registration or profile updates.
• Attempting to exploit the system or platform bugs.

Users may also request voluntary account closure at any time by contacting the crown77 customer support team. Any valid remaining funds in the account will be processed for withdrawal subject to the relevant verification process.

9 Limitation of Liability

Crown77 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to: financial losses from gaming activity, service disruptions, technical errors beyond our reasonable control, or unauthorized access resulting from the user's own negligence.

Crown77's maximum total liability under any circumstances shall not exceed the amount you have deposited within the thirty (30) days preceding the relevant claim.

10 Amendments to Terms and Conditions

Crown77 reserves the right to amend these Terms and Conditions at any time. Significant changes will be communicated via in-platform notifications or email to registered users. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated terms.

We encourage you to revisit this page from time to time to ensure you are always aware of the latest version of Crown77's Terms and Conditions currently in effect.

11 Applicable Law

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms and Conditions or the use of the crown77 platform shall first be resolved through good-faith negotiation. Should negotiation fail, the dispute may be referred to an appropriate dispute resolution body.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact Crown77's customer support team through the available channels on our platform. Our team is available every day, twenty-four (24) hours a day.

Our official email: [email protected]